HIPAA NOTICE

HIPAA Notice

Effective Date: July 1, 2024
Last Updated: June 22, 2025

This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Who We Are

This Notice applies to the privacy practices of Loving Hands Wellness & Primary Health Care, Inc., located in Zebulon, North Carolina. We are required by the Health Insurance Portability and Accountability Act (HIPAA) to protect the privacy of your health information.

Your Rights

You have the right to:

  • Get a copy of your medical record
  • Ask us to correct your medical record
  • Request confidential communications
  • Ask us to limit what we use or share
  • Get a list of those with whom we’ve shared your information
  • Get a copy of this privacy notice
  • Choose someone to act for you (e.g., legal guardian)
  • File a complaint if you feel your rights are violated
To exercise any of these rights, contact our office at:
Email: info@lovinghandswpc.com
Phone: (919) 646 0069

Our Responsibilities

We are required to:

  • Maintain the privacy and security of your protected health information (PHI)
  • Provide you with this Notice explaining our legal duties and privacy practices
  • Notify you if a breach occurs that may compromise the privacy or security of your PHI
  • Follow the terms of this Notice currently in effect

How We May Use and Share Your Information

We typically use or share your information in the following ways:

    For Treatment
  • We can use your health information to provide and coordinate medical care or share it with other professionals involved in your care.

    • For Payment
  • We may use and disclose your information to bill and collect payment from you, your insurance company, or a third party.

    • For Healthcare Operations
  • We use information for operations to improve quality of care, train staff, conduct audits, or manage the business.

Other Ways We May Share Your Information

We are allowed or required to share your information in other ways, usually in ways that contribute to the public good, such as:

  • Public health and safety issues
  • Health oversight agencies
  • Research (with proper approvals)
  • Organ and tissue donation
  • Workers’ compensation, law enforcement, and legal proceedings
  • Coroners, medical examiners, or funeral directors
  • Specialized government functions (e.g., military, national security)
We will share information about you if state or federal laws require it.

Marketing and Fundraising

We will never sell your information or share it for marketing purposes without your written consent. You may also opt out of fundraising communications at any time.

Changes to This Notice

We reserve the right to change this Notice at any time, and will post the updated Notice on our website and in our office

Your Choices

You can instruct us how to share certain health information in specific situations, such as:

  • With family or friends involved in your care
  • In a disaster relief situation
    • In a facility directory (if applicable)
If you are unable to tell us your preference, for example if you are unconscious, we may share information if we believe it is in your best interest.

Complaints

If you believe your rights have been violated, you may file a complaint with:
Loving Hands Wellness & Primary Health Care, Inc.

Email: info@lovinghandswpc.com
Phone: (919) 646 0069

Address: 1006 North Arendell Avenue , Suite 300, Zebulon, NC 27597

Or with the U.S. Department of Health and Human Services (HHS): https://www.hhs.gov/ocr/privacy/hipaa/complaints/

We will not retaliate against you for filing a complaint.

Need help?

Whether you have a question, concern, or just need guidance, we’re here for you. At Loving Hands Wellness & Primary Care, compassionate support is just a call away.

For enquiries, please call

(919) 646 0069

Send Text Only

(919) 818 9588
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